Shipping policy

SHIPPING

We pride ourselves on FAST standard shipping! Give us a try and you'll be very pleased with how quick our standard shipping is!

  • ORDERS CANNOT BE CANCELLED. If you need to change something, please contact us by calling 918-720-8370  Tues-Fri 10-6
  • We offer free standard shipping on all orders of $75 or more. *after any discounts offered, before tax.
  • We offer $7.00 standard shipping on all orders.
  • We only accept one coupon code per order
  • We pride ourselves on speedy standard shipping! Orders almost always ship next day and you will receive them speedy after they leave our warehouse! Give us a try and see!
  • We  ship within the United States we currently do not ship to Canada or other international countries.
  • A shipping confirmation email will be sent to you once the order has been fulfilled. Please note the tracking number may not be valid until the package has been scanned in by the carrier. For example, if an order is fulfilled late Friday afternoon, you may receive a tracking number but not be able to track the package until it leaves Monday. Keep this in mind on Holidays as well.
  • For standard shipping orders: We pride ourselves on our FAST standard shipping!! We average anywhere from 1-3 business days to process your order. (Typically we get orders placed Mon-Fri shipped out next day.) Once order is processed and payment has been fully received and approved it will ship.You will receive a shipping confirmation email with tracking once your order has shipped. From date shipped depending on where you are located in the U.S. it could take 2-7 business days. (When shipping within Oklahoma shipping usually averages 1-3 business days from the time the order is processed and leaves our store).
  • Estimated delivery time does not include holidays or weekends. Orders placed late Friday afternoon in most cases will not be processed until Monday.
  • Please know that no standard delivery time is guaranteed by USPS. Expedited 2 day express is guaranteed by USPS.
  • If you wish to use a shipping method that requires a signature upon delivery please call us at 918-720-8370  prior to or right after placing your order so we can choose this option! Please know you will have to be present for the delivery to sign and receive it!
  • Exchanges can be brought into our Sand Springs location or can be mailed to:
YellowHouse Market Boutique
ATTN: Returns
122 N Main St
Sand Springs OK 74063
  • WE HIGHLY RECOMMEND USING A SHIPPING METHOD WITH TRACKING FOR YOUR EXCHANGE. We are not responsible for items lost in transit.
For questions regarding exchanges you may contact us via phone 918-720-8370 or via email customerservice @ yhmbonline@gmail.com

WRONG ADDRESS DISCLAIMER:

  • It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at YHMBonline@gmail.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.
  • Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the buyer will pay return shipping if a return to our warehouse is attempted.
  • If you place an order and do not use your store credit, we cannot apply that credit afterward. If you have any issues with your credit, please email yhmbreturns@gmail.com before placing your order.
Not happy with your purchase and it doesn't meet these guidelines? Give us a call and talk to us about it! We will do our best to make sure you end up pleased! 918-720-8370